Digital Signage Solutions

You can use digital signage kiosks for your business or organization in numerous, flexible ways—with possibilities being nearly endless with the right content management software. You could, for example, use them as wayfinding signage to help people seamlessly navigate buildings and destinations in stress-free ways. These could be large shopping centers, college campuses, hospitals and hotels, and any other venue with a layout of any complexity. As a related function, you could provide a directory so visitors could find the professionals they need to consult. Digital signage kiosks can streamline processes for checking in and checking out: at hotels, medical facilities, service locations, and much more. This empowers the users of the kiosks while freeing up time of employees for other important tasks. You can use kiosks to stream entertainment, display social media posts, broadcast advertisements and promotions, provide QR codes that allow people to follow through on your calls to action, and more. No matter what your business goals, you can target the appropriate audiences through strategic use of digital kiosks. To talk about your specific needs, please contact us online or call 800-359-6741. Our expert team can provide customized guidance.

Digital signage kiosks come with plenty of advantages along with a couple of disadvantages that can be addressed. First, poor quality kiosks—whether that means hardware, software, or both—likely won’t perform up to the standards you require and/or may need frequent repairs. You may also need to help customers who aren’t yet familiar with the technologies; this could happen, for example, with digital signage kiosks that are set up for people to enter information into, including for hotel check-in and check-out, insurance information at medical facilities, and so forth. A couple of years ago, a survey by PYMENTS found that 80 percent of consumers are interested in using self-serve technologies—but only 35 percent felt confident in using them in their recent transactions. This suggests the need for courteous assistance as you help your customers transition to a desirable technology. Think about the demographics of people who would use your kiosks. Ones from the millennial generation or GenZ might use the technologies without a second thought. If, instead, more Baby Boomers would need to transition, recognize that some will feel quite familiar while others will need more guidance. As your business or organization transitions to more tech solutions, in general, consider using some of that freed-up employee time to offer opportunities for human interaction.

Customers can use digital signage kiosks that are set up as online stores; they can seek the products they want and need, make selections, buy them, and list delivery information. Or, they could check in to pick up purchases that they’ve already made online. In other situations, they can enter information into a kiosk to streamline transactions, perhaps doing so while waiting in a line at a bank, medical clinic, vehicle rental facility, and so forth. Customers can scan in previously provided QR codes to provide special access to a gym or concert, receive discounts on your products and services, confirm their identities, and more—all part of their interactions with your business or organization. They can use them to open an account with your business, pay the money they owe to you, and otherwise engage with you. What’s most important is to have the right hardware for your digital signage kiosks and the robust software to handle your unique needs. If you have questions, our expert team is just a couple of clicks or a phone call away, happy to discuss your specific wants, needs, and goals. To get started, please contact us online or call 800-359-6741.

It depends! It will depend upon the quality of the equipment purchased as well as the climate in which it operates. Using a kiosk outdoors in extreme cold or hot—when that digital signage kiosk was not designed for that purpose—will almost certainly shorten its lifespan. Choosing the right kiosk for its intended purpose, meanwhile, will enhance the likelihood of extended use. So will keeping them clean, ensuring that vents aren’t blocked, and performing routine maintenance on them. If asked to give an average, we’d say that a well designed and maintained kiosk would last ten years. Software can be updated in the meanwhile, enhancing the capabilities of the kiosk system. At some point, the software could be improved beyond the mechanics of the hardware; at this time, it can make sense to update the physical kiosks for an even more powerful impact on your business. Ready to find out what’s right for you? Please contact us online or call 800-359-6741 for personalized guidance.