Posts by mdm_admin
Choosing the Best Size Hotel AC Units For Your Property
When air conditioning was relatively new—during the 1930s and 1940s—having this technology in hotels was considered a luxury, a way to pamper upper class guests. In 1957, though—according to Lodging Magazine—a major hotel chain said that “complete air conditioning has become a virtual necessity in leading hotels, as well as being a good investment.” Fast…
Read MoreSix Reasons Why Your Healthcare Facility Should Focus On Patient Experience
The Agency for Healthcare Research and Quality makes an important distinction: that patient experience is not the same as patient satisfaction (although the concepts are related). Patient satisfaction focuses on a person’s expectations and to what degree they were met. So, two different people could receive the same care but, because of their differing expectations,…
Read MoreUsing Hotel Digital Wayfinding Signage to Enhance Guest Experience
Hotel digital signage allows you to share in-demand information to guests in streamlined ways, providing what they want to know when they need to know it. This can include text, images, video, and more with the signage being a combination of hardware (LED and LCD screens, for example) and software that allows you to program…
Read MoreDo Hospital TVs Really Matter to Patients?
Here’s the short answer: yes. Having quality hospital grade TVs also matters to healthcare organizations—and here’s how they benefit patients and hospitals alike. Hospital TVs: Patient Perspective When people are in the hospital, their emotions can range from boredom to worry, anxiety, and fear. When there isn’t something to distract them, these feelings can snowball…
Read MoreHelp Hotel Guests Find These On-Property Locations With Digital Wayfinding Signs
Even though your facilities have attractive, comfortable rooms and in-demand amenities—ranging from fitness centers to pools and from restaurants to gift shops and more—guest satisfaction will dim if rooms and amenities are hard to find. Studies have shown how people have limits in how many turns they can recall in a building that’s unfamiliar. Many…
Read MoreDifferent Types of Hospital Televisions and Their Benefits
Although hospital grade TVs, at first glance, can look like consumer grade TVs, important differences exist. Hospital televisions are specifically designed for heavy use within a healthcare environment and they come with numerous benefits. Overall, hospital grade TVs: Are built to make them safe and easy for patients and clinicians to use Can operate, 24/7,…
Read MoreHow Patient Education Software Bridges the Gap of Communication Barriers
Communication is key—in personal relationships and business interactions, and between healthcare providers and patients. Effective communication allows people to build a sense of mutual trust and an understanding of the best directions to take. Clear communication allows people to engage with one another in productive ways and paves the way towards better outcomes. Patient education…
Read MoreBest Locations to Place Your Hotel Digital Wayfinding Signage
When people arrive at your lodging facility, they may have been driving for quite a while or just come off a stressful flight. Perhaps they’ve got a big business presentation to make the following morning. So, they want to get a comfortable room, as soon as possible, simply to relax. Other guests may be looking…
Read MoreChase Natoli Elevated to EVP of Technical Sales
May 6, 2022 MDM Commercial CEO Steve Austin has announced the recent promotion of Chase Natoli to Executive Vice President of Technical Sales for MDM Commercial and LG Fulfillment. “Chase has been a tremendous presence in helping our company’s full service technical expertise evolve,” Austin said. “I am proud of the leadership he has shown…
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